Building a modular middleware to help deliver one of Europe’s most advanced payTV experiences
For a leading European media operator
Challenge
- Increasing complexity with multiple, ageing CPE variants – OEMs x SOCs.
- Reduce Total Cost of Ownership by simplifying and standardizing firmware across OEMs.
- Low agility in meeting new feature demand from consumers, low ARPU.
- Improve Time to Market and Quality by deploying new features at scale.
- Long lead times for support increasing support costs, and low consumer satisfaction.
- Improve stability and enhance ease of maintenance upgrades across the CPE fleet.
Learnings
- Have experts with a deep understanding of OEMs; migration takes significant effort, especially backporting and patches.
- Invest in an automated test infrastructure early; vital for faster velocity.
- Integrate distributed teams with a common backlog, align sprint cadence and co-ordinate dependencies proactively.
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