Building a modular middleware to help deliver one of Europe’s most advanced payTV experiences

For a leading European media operator

Challenge

  • Increasing complexity with multiple, ageing CPE variants – OEMs x SOCs.​
  • Reduce Total Cost of Ownership by simplifying and standardizing firmware across OEMs.​
  • Low agility in meeting new feature demand from consumers, low ARPU.​
  • Improve Time to Market and Quality by deploying new features at scale.​
  • Long lead times for support increasing support costs, and low consumer satisfaction.​
  • Improve stability and enhance ease of maintenance upgrades across the CPE fleet.
Smart TV

Learnings

  • Have experts with a deep understanding of OEMs; migration takes significant effort, especially backporting and patches.​
  • Invest in an automated test infrastructure early; vital for faster velocity.​
  • Integrate distributed teams with a common backlog, align sprint cadence and co-ordinate dependencies proactively.

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