Operation
& Maintenance

So, you’ve successfully launched your product to market, but the hard work doesn’t stop there.

About Operation & Maintenance

You’ll want to ensure that your connected devices and systems are kept up to date, enhanced with new features and that the customer experience continues to be a good one.

From secure updates to deploying new features, remotely diagnosing and fixing issues or managing component end-of-life issues, we can help you with ongoing operation and maintenance.

Included in Operation & Maintenance

Keeping your connected devices and systems up to date, secure and enhanced with new features.

Management & maintenance

We’ll help keep your product up to date in the field
  • Software management
  • Security maintenance

Failure assessment and diagnosis

Quick action to resolve failures in the field
  • Failure assessment and diagnosis
  • Assessing field returns
  • Resolving manufacturing issues

Secure updates

Delivering and maintaining secure updates to your product
  • Deliver secure updates
  • Monitor security vulnerabilities
  • Apply patches and updates

Optimising legacy bases

We’ll help you make the most of legacy and old code bases
  • Optimising for footprint and CPU
  • Legacy software support

Deploying new features

Continued innovation of your existing and older in-field products
  • Deploying new features
  • Refreshing user interfaces

Component end-of-life issues

We’ll help you manage hardware maintenance issues such as discontinued components
  • Second source components
  • Alternative components
  • Plan for end-of-life issues

Remote diagnostics solutions

Helping you understand bugs, issues and failures in the field
  • Deploy remote diagnostics
  • Preventative and pre-emptive maintenance
  • Data analysis

Insights

Our thoughts, ideas and views as well as in-depth technical papers. Explore our insights, get to market faster and make your digital ambitions a reality.

Read More about Consult Red selected as Da Vinci scaling program partner by Netflix

News

Consult Red selected as Da Vinci scaling program partner by Netflix

Consult Red has been chosen by Netflix to join their new scaling program ‘Da Vinci’ – a fast-track platform solution for Operators with Reference Design […]

Read More about Stream Processing technical paper

Technical Paper

Stream Processing technical paper

Stream processing technologies are critical to organisations that need big data systems with near real-time analysis and decision-making capabilities.

Read More about Smart Router: The gateway to next-gen services

White Paper

Smart Router: The gateway to next-gen services

Predicting the future may be folly but preparing for it is vital. With the growing consensus that the network edge is about to play a […]

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