Operation
& Maintenance

So, you’ve successfully launched your product to market, but the hard work doesn’t stop there.

About Operation & Maintenance

You’ll want to ensure that your connected devices and systems are kept up to date, enhanced with new features and that the customer experience continues to be a good one.

From secure updates to deploying new features, remotely diagnosing and fixing issues or managing component end-of-life issues, we can help you with ongoing operation and maintenance.

Included in Operation & Maintenance

Keeping your connected devices and systems up to date, secure and enhanced with new features.

Management & maintenance

We’ll help keep your product up to date in the field
  • Software management
  • Security maintenance

Failure assessment and diagnosis

Quick action to resolve failures in the field
  • Failure assessment and diagnosis
  • Assessing field returns
  • Resolving manufacturing issues

Secure updates

Delivering and maintaining secure updates to your product
  • Deliver secure updates
  • Monitor security vulnerabilities
  • Apply patches and updates

Optimising legacy bases

We’ll help you make the most of legacy and old code bases
  • Optimising for footprint and CPU
  • Legacy software support

Deploying new features

Continued innovation of your existing and older in-field products
  • Deploying new features
  • Refreshing user interfaces

Component end-of-life issues

We’ll help you manage hardware maintenance issues such as discontinued components
  • Second source components
  • Alternative components
  • Plan for end-of-life issues

Remote diagnostics solutions

Helping you understand bugs, issues and failures in the field
  • Deploy remote diagnostics
  • Preventative and pre-emptive maintenance
  • Data analysis

Insights

Our thoughts, ideas and views as well as in-depth technical papers. Explore our insights, get to market faster and make your digital ambitions a reality.

News

Red Embedded announces rebrand to Consult Red

A new decade, a new chapter, a new name   Shipley, Yorkshire, UK. Release: 7 February 2020     Red Embedded today announced a major…

Case Studies

Low cost wireless gateway bridge for connected home sensors

Designed for manufacture and scale, we delivered an end-to-end connected platform communicated through a low-cost gateway to the cloud.  

Case Studies

Development of a video and health data platform

A health technology start-up wanted to bring video communication and health data collection for the NHS and social care system to help support keeping patients…

Get in touch

Send an enquiry below and a member of our friendly team will get back in touch with you shorlty.