Deploying Unified RDK-B DOCSIS and xPON firmware
For a leading European broadband operator
Challenge
- Increasing complexity with multiple, ageing CPE variants – OEMs x SOCs.
- Reduce Total Cost of Ownership by simplifying and standardizing firmware across OEMs.
- Low agility in meeting new feature demand from consumers, low ARPU.
- Improve Time to Market and Quality by deploying new features at scale.
- Long lead times for support increasing support costs, low consumer satisfaction.
- Improve stability and enhance ease of maintenance across the CPE fleet.
Learnings
- Simplify management with unified feature scope, data models, & backend services.
- Build live monitoring of Telemetry markers for basic performance & support log gathering; stability KPIs across deployments catch issues quickly and enable quick analysis.
- Enable remote SSH for complex issue investigation.
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