Deliver quality products to market
At Consult Red, we manage the full product lifecycle, providing an end-to-end hardware service, including embedded hardware design, security, compliance, manufacturing partner sourcing, licensing, and support. We’ve got the expertise to deliver significant cost savings for clients and achieve optimal delivery.
Our goal is to deliver a cost-effective full product design solution. Simply put, we’re an experienced, safe pair of hands to look after your design project from start to finish.
From proof-of-concept to scale
Whether you’re an operator looking to vertically integrate, or a company wanting help with a new product introduction, it’s important to find a partner with a track record in design for manufacture at scale.
We’ve two decades of experience working with the media industry; our hardware designs are deployed in more than 30 million set-top boxes in homes around the world.
If you don’t want to be hit with the expense of OEMS and high royalty streams, or you don’t have all of the in-house skills or capacity to turn your ideas into volume products, our team can help.
Rapid route to market
Our product architecture services adapt to your current needs. No matter where you are on the journey, our expert team can support you. Whether you are considering a business case for a solution or developing a proof of concept, we can provide context and capabilities to move things forward faster.
With over two decades of experience architecting cutting-edge solutions for tier 1 operators and an exceptional network of contacts, we’ll get you to market faster, at lower cost and with greater impact.
Instant access to talent
Our team of solution architects has expert knowledge of RF technologies, all major cloud platforms, and a wide range of embedded software solutions and application environments.
We offer an independent perspective, years of experience working with diverse clients, and the flexibility to match your organisation’s exacting needs with our vast range of skills and talent.
Our ability to shift from architectural concepts to seamless implementation in a single discussion saves time and tests assumptions, ensuring you reach the right solution.
Designing with scale in mind
We can act as a design house, giving you access to some of the best talent in product design and development, and leading and managing your project from start to finish. Our product design experts are skilled in solving challenges and can create complex products at scale.
With our in-depth knowledge of the broadcast and streaming media industry, we can guide you on the best path forward and take your idea from design to product manufacturing.
This knowledge of media systems also means we are uniquely placed to make sure new products integrate seamlessly with your overall TV and smart home applications, creating a joined-up experience for the customer.
Help the way you want it
We tailor our product design services to fit your needs – perhaps for some established products you want to optimise your supply chain by dealing directly with contract manufacturers rather than using an OEM – our service can ensure a smooth transition.
Or, maybe you have a new product concept and want help bringing it to market in volume – if so, we offer an experienced and dependable path.
Issue and dispute resolution
One of the most significant issues our clients face when managing a product launch is not being able to resolve problems quickly enough. If you have in-field issues that are hardware- or software-related, having an independent, experienced partner to work with you can often accelerate progress toward a solution.
We’ve got the expertise and experience to step in and investigate.
Tap into our talent
Consult Red has a long track record in product launch, in-field investigation, triage and analysis in projects that sometimes require complex stakeholder relationship management. We have worked for the world’s largest media companies, helping them get to the bottom of issues more quickly and offering a fresh perspective as an independent consultancy.
Our experts can help with middleware debugging and issue scrubbing, and will get to the root cause, helping you launch your product in a timely way.
Tap into our talent as and when you need it, with tailored teams precisely aligned with your needs. This reduces your overheads and gives you access to the right talent when you need it.
Understand the user experience
Product analytics and diagnostics are essential tools to gain better insight into how things are working and how customers are engaging with your product. Whether you want to reduce high customer support costs or boost subscriber retention, it pays to know what’s going on.
If you need to improve your customer user experience but are not clear where to start, Consult Red can help you begin the journey.
Custom, real-time insight
In our work with operators, we’ve developed and helped them build telemetry, analytics and diagnostic systems involving Android, RDK-WebPA, Conviva, TR-069 and other technologies, and connected to several backend systems including NewRelics and AWS.
We can help you get real-time metrics on easy-to-use in-field dashboards so staff at every level can access the information. With live updates on things like WiFi performance, your customer service team can be better informed when handling calls, enabling them to resolve customer issues faster.
With in-field STB analytics and live video diagnostics, you can deal with problems before they arise.